We collect only the information needed to respond to product, service, documentation, and clinical workflow inquiries. This may include your name, work email, facility type, role, project notes, product interest, and communication preferences.
Information is used to route inquiries, prepare product or service responses, coordinate demonstrations, provide documentation links, and maintain communication records. We do not request protected health information through this website, and form submissions should not include patient identifiers.
When remote support, system review, or documentation exchange could involve regulated information, the scope is handled through the appropriate customer agreement, Business Associate Agreement, Data Processing Agreement, or local privacy workflow before access occurs.
Commercial inquiry records are retained for a reasonable business period and protected through access controls. Cybersecurity documentation, SBOM requests, service records, and UDI support communications may be retained according to regulatory, contract, and quality system obligations.
You may request updates to your contact preferences, ask to stop marketing communications, or request review of your submitted business contact details by contacting the support team listed on the contact page.